Care Plans

Your website is critical to your business. Protect your website and take your online business to a new level, completely risk free.  If you’re not absolutely happy with our services we’ll return your money.

Care Plans

Features and Benefits

We offer more than website care.

We supply the expertise and tools for growth.

No contract. No risk. Cancel anytime. Money back guarantee.

Core Plan

€99

per month

Tailor Made Support

Software Updates

Security Hardening

Performance Monitoring

Up-time Monitoring

Daily Cloud Backups

Monthly Reports

90 Minutes of Support

Cancel Anytime

Boost Plan

€249

per month

Includes all of Core Plan

Enterprise Grade Security

Website Hack Repair

Speed Optimisation

eCommerce Update and Support

KPI Tracking and Reports

Priority Support

Unlimited Small Jobs

Cancel Anytime

Grow Plan

€499

per month

Includes all Boost Plan

Search Engine Optimisation

Growth Reports

Content Creation

Website Auditing

Repairing Broken Links

Strategy Calls

Cancel Anytime

Frequently Asked Questions

Our plans are aimed towards client sites who were built by us as we want to ensure they are successful and looked after.

However, if your site was built by another team and you are looking to partner with us long term, we will be happy to discuss with you how we can best serve you. Typically, we would need to have a meeting with you, then complete a ‘Website Evaluation’ session which is a paid 4 hour service. Once this is complete we’ll have a list of issues that may need fixing and suggestions for improvement in order to proceed onto the monthly care plan. All our websites are in top notch shape before they go onto our care plans so we need to make sure yours is too. This gives us and you the best chance of success with your website. 

Your website will be backed up frequently to multiple storage locations, so if your website goes down and one backup location also goes down, we will still have a third copy of your website to restore in the case of a disaster. If you’re on our Boost or Grow plan we will guarantee if your website gets hacked we will clean it as part of the service. On the Core plan it’s possible it can be cleaned as part of the service however it’s also likely you’ll need to pay for your website to be cleaned. Our website security will ensure that hacking your website will be very difficult but we can’t guarantee your website will never be hacked. Companies like Sony, Apple and Facebook with millions of dollars at their disposal still get hacked. On the Boost and Grow plan however you will have Enterprise Grade Security and if something goes wrong it should be fixed within a few hours.

No problem. The best value way to get more time is to buy time blocks. You would buy a block of 5 or 10 hours and when we do a small or large job for you that would be deducted from your available time

Great question! Any of the services we provide are fair game. Changes to website content (such as text and images) and small design improvements are things most commonly requested. Consultancy calls and advice are a couple of other options. 

If you have support time available to you and the task you ask us to perform can be done very quickly, say in 10 minutes or less, we just won’t minus that time from your available support time. If you don’t have any available support time and the job is not small we’ll give you a quote for that job. 

Like a lawyer on retainer, the monthly time is there for you to reserve your place in our queue and our resources, therefore it does not rollover. You can take peace of mind that you will request will be taken care of promptly by a support staff member who knows your website inside out. 

Absolutely! We understand that business needs change so we don’t want to lock you into a contract. Of course we will be sad to see you go as any website that we have on our Care Plans we spend a lot of time and effort caring for and we want to see them succeed.

If you need to cancel just email us at [email protected] and we will stop the payments immediately.

Core services explained​

Necessary for the peace of mind of any business owner.

Tailor Made Support

We create a list of mission critical items customized to your business to regularly check and monitor to make sure everything is working as it should.

Software Updates

The #1 reason websites get hacked or break is because they're not being properly maintained and updated. We make sure your site is updated regularly.

Daily Cloud Backups

Your site is backed up every single day to the Amazon S3 cloud, the most reliable cloud service in the internet. We protect your investment in case of critical errors.

Security Hardening

We manually go through your website and make over a dozen changes to harden website security.

Performance Monitoring

We monitor your site and make sure it stays super fast and never slows down. Slow sites earn less money, we don't want that!

Up-time Monitoring

We monitor your site to make sure it stays online. The moment it goes offline one of our technicians will be alerted and have it up again in no time.

Monthly Reports

Each month you'll be sent a report so you can see exactly what we've been doing and how your site is performing so you can see exactly what is happening.

90 Minutes of Support

Each month you can contact us and ask us to do anything you like for 90 minutes. Get advice, changing something on your website, anything is possible.

Boost services explained

For profitable businesses who want to protect their investment.
(Note: Boost plan includes all the above Core services.)

Enterprise Grade Security

We've partnered with Sucuri to provide the highest level of firewall protection to your site.

Website Hack Repair

In the unlikely event that your website gets hacked, instead of paying hundreds of dollars to repair it, we will fix it for free.

Speed Optimisation

We optimise everything on your site, to make your site one of the fastest sites in the world, and we keep it that way.

eCommerce Support

If you have an eCommerce site or a complex site with a lot of moving parts you can get the support and updates you need on this plan.

KPI Tracking and Reports

We watch your Key Performance Indicators and send easy to read reports. Plus we alert you if we notice anything is going downhill.

Priority Support

We will deal with your support requests first. Anyone on this Boost plan, or higher, automatically jump the queue for support.

Unlimited Small Jobs

Get unlimited small jobs each month. Any task that takes 15 minutes or less is considered a small job.

Grow services explained

These services will help you realise a greater return on your investment.
(Note: Grow plan includes all the above Boost and Core services.)

Content Creation

We create beautiful keyword targeted articles to help your site rank higher on google. Then we share this content across all social media platforms.

SEO

We make sure your website is SEO optimized and Google is made aware of all new content.

Growth Reports

We track your sites growth using Google Analytics and Search Engine Ranking Position trackers. We watch this data and share it with you monthly.

Website Auditing

We can scan your website each month with auditing software. We find and fix any highly technical problems.

Repair broken links.

We fix links on your website to other sites which have, over time, broken because the website you linked too changes.

Strategy Calls

Once a month we set aside time for you to call us and discuss any aspect of your business and online strategy you wish.